Privacy policy

Last update: 31st March 2021

This Privacy Policy (“Policy”) describe how Restaurant 195 (also known as Restaurant Chef Choi Sdn. Bhd.) collect, use, process and disclose your Personal Data through the use of this website, www.restaurant195.com, as well as the products and services provided by us. Personal Data has the meaning ascribed to it in the Personal Data Protection Act 2010 and it generally means any information which can be used to identify you or from which you are identifiable. This includes but is not limited to your name, telephone number, address, e-mail address, bank account and credit card details and any other information that you may voluntarily provide to us. 

 

1. Collection of Personal Data

We collect your Personal Data when you voluntarily provide to us through your use of the website and its related services. For example, you may provide your Personal Data to us when you:

  • make your online reservation for dining at Restaurant 195 (such as your name, contact information, address, bank account and credit card details);
  • make your online delivery order (such as your name, contact information, address, e-mail address, bank account and credit card details);
  • interact with our social media pages (such as your social media account ID, profile photo and any other publicly available data);
  • verify your identity and/or payment (such as verification of payment card information); and
  • general inquiry and customer related services (such as your name, e-,mail address and contact information).

We may collect your Personal Data, including but not limited to your name, contact information where needed and/or provided from other sources. For instance, we may receive Personal Data of other individuals (such as your spouse, family members or friends) as the contact person for online delivery or reservation for dining. If you provide us with their Personal Data, you represent and warrant that you have obtained their consent for their Personal Data to be collected, used and disclosed as set out in this Policy.

 

2. Purpose of Collecting Personal Data

We may collect, use and process your Personal Data for any of the following purposes:

  • to process your reservation(s), request(s), purchase(s), cancellation and/or refund(s) available on the website;
  • to resolve customer support issues and customer feedback ;
  • to maintain and update our internal record and administrative purpose;
  • to meet any legal or regulatory requirements and to make disclosure under the applicable laws;
  • to deliver our notices, updates on products and services, promotions, and event. We may communicate such information and/or marketing to you by telephone call, short message service, messaging application(s) and e-mail. If you wish to unsubscribe to the processing your Personal Data for marketing and promotions, please click on the unsubscribe the link provided in the relevant email. Alternatively, you may also contact us at the contact information provided below and you will be unsubscribed from the mail list immediately.

 

3. Disclosure of Personal Data

You hereby consent and authorise us to provide and disclose your Personal Data for the following purposes:

  • we may share your Personal Data (such as your name, contact information and address) with our third-party service providers, including but not limited to our delivery partner, GrabExpress service to deliver your online delivery order;
  • we may share your Personal Data with our service providers and business partners to facilitate, process and verify your payment and online transaction when you place your online reservation or online delivery order;
  • we may share your Personal Data with our marketing partners or consultants for marketing purpose;
  • we may disclose your Personal Data to our legal advisors, law enforcement officials, statutory authorities, government agencies and industry regulators to meet any legal requirement;
  • we may share your Personal Data with our consultants, accountants, auditors, lawyers or any other advisors for lawful purpose;
  • we may share your Personal Data with our business partners and affiliates that provide related services or product in connection with our businesses, promotion(s) and event(s); and
  • we may share your Personal Data with our service providers for purposes of establishing and maintaining a common database where we have a legitimate common interest.

 

4. Consequences of Failure to Provide Personal Data

You acknowledge that should you do not agree and consent to provide us your Personal Data, your request for the products and services that available on the website at www.restaurant195.com may be incomplete and we may, therefore, not able to provide you to the products and services that you request for. Your failure to provide Personal Data may also result us not able to process your Personal Data for any purposes stated in this Policy. For instance, it may result in us being unable to provide you with notices, updates on the product and services and promotions. 

 

5. Retention of Personal Data

We retain your Personal Data for the period necessary to fulfil the purposes stated in this Policy and any other longer period required or allowed by law. Once your Personal Data is no longer necessary for the relevant purposes, or we no longer have a legal or business purposes for retaining your Personal Data, we may take steps to erase, destroy, anonymise or prevent access or use of such Personal Data for any purpose other than compliance with this Policy, or for purposes of safety, security, fraud prevention or detection, in accordance with the requirements of the applicable laws. 

 

6. Security of Personal Data

We are committed to protect the privacy of personal data and/or information that you may provide to us on this website, www.restaurant195.com, and/or through other modes of communication such as online ordering, social media, emails and telephone communication. We will implement the appropriate administrative and security safeguards in accordance with the applicable laws and regulations to protect your personal data from misuse and unauthorised access.

However, please note that the transmission of information and Personal Data via internet is not completely safe and secure. Whilst we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted through any online means, and any transmission remain at your own risks. Therefore, we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by the unauthorised access to or theft of your Personal Data, especially those arising from third parties.     

 

7. Your Rights with respect to Personal Data

You have the following rights with respect to your Personal Data:

  • correct or update your personal information which is inaccurate, incomplete, misleading and/or not up-to-date at any time through the channel provided in this Policy;
  • request us for information of your Personal Data that is being processed by and/or on behalf of us; and
  • request the restriction of the processing of your Personal Data, or object to any processing of your Personal Data.

 

8. Contact Us

Should you have any question about this Policy or would like to exercise your rights as set out in this Policy, you may contact us at:  

Restaurant 195 (formerly known as Restaurant Chef Choi)
No. 195 Jalan Ampang, 55000 Kuala Lumpur, Malaysia.
Email: simzhaoyee2828@gmail.com

 

9. Amendment and Update of Policy

We reserve the right to modify, update or amend the terms of this Policy at any time by placing the updated Policy on this website. By continuing to use the website and the products and services available thereto, or continuing to communicate or engage with us following the modifications, updates, or amendments to this Policy, you signify your acceptance of such modification, updates or amendments.